Safe Therapeutic Homes for Vulnerable Children.
Ofsted registered, trauma-informed care across the North West, helping children heal, grow and thrive.
Therapeutic Children’s Homes with Trust at Their Core
We provide Ofsted-registered homes across the North West for children aged 7 to 17 who have experienced trauma, abuse or home breakdown.
Our homes offer more than accommodation. They’re safe, nurturing spaces where children begin to heal, rebuild relationships and develop trust in adults again.
Whether you need an emergency home or long-term therapeutic care, we respond quickly, professionally and transparently.
Therapeutic Children’s Homes with Trust at Their Core
Proven Leadership in Residential Care
Our senior team brings over 30 years of experience in therapeutic residential childcare. We’ve worked on the front line and in senior leadership roles. We know what good care looks like, what local authorities need and how to support children with complex needs effectively.
Fully Ofsted-Registered Homes
All our homes meet the highest care and safeguarding standards. We prepare thoroughly for each inspection and continuously review our practice. Local authorities trust us to care for children in crisis or transition because we’re consistent, accountable and professional.
Built on Psychology and Practice
Every child in our care benefits from integrated psychological input from a qualified clinical lead. This includes support from referral to exit, ongoing behaviour guidance for staff and tailored therapeutic input for the young person. We ensure each child receives support that’s safe, emotionally attuned and recovery-focused. Our staff are trained to respond with understanding, not punishment.
Quick Referrals with Full Transparency
We respond to referrals within hours. You’ll get a clear answer and honest communication from day one. We keep you updated on progress, plans and challenges and always work with you to ensure homes stay stable and focused on the child’s best interests.
Our Homes
Built for Stability, Recovery and Growth
Each Real Care Support home is designed with purpose. We keep our homes small to prioritise relationships and psychological safety. Staff are carefully matched, trained and supported to deliver therapeutic care that builds trust and promotes healing.
Rose Terrace
Rose Terrace is a 4 bedroom therapeutic home that offers 24-hour care, 52 weeks a year, for children aged 6 to 17 upon admission who need support during difficult times in their lives.
The home uses the Trauma Recovery Model (TRM) to guide all aspects of care, helping children recover from Adverse Childhood Experiences (ACEs) like abuse, neglect, loss, domestic violence, and parental substance misuse.
With high staff presence and a structured, nurturing environment, Rose Terrace creates a safe space for children to rebuild trust, regulate emotions, and work towards recovery. Every child is supported by a personalised care plan developed with the child, their family and relevant professionals.
Our trained, trauma-informed staff build strong relationships and provide compassionate care to help children make lasting progress for their future.
East Lodge
East Lodge is a 2 bedroom that provides year-round, 24-hour care for children aged 8 to 17 who are facing emotional or behavioural challenges and need focused, therapeutic support and semi-rural setting.
Set in a peaceful location near Garstang, the home offers a quiet, low-stimulation environment ideal for children who benefit from calm surroundings and personalised care. With space for up to two young people, East Lodge delivers high levels of individual attention and consistent, one-to-one support.
Our team uses therapeutic approaches to guide daily care and help children develop trust, emotional regulation and positive routines. This small-scale setting allows for flexible, responsive support tailored to each child’s needs and experiences.
Each child has a bespoke care plan, developed in partnership with professionals and families to promote progress, stability and wellbeing.
West Lodge
West Lodge is a newly established 3 bed home offering 24-hour care, 365 days a year, for children aged 6 to 17 who need support in a safe, therapeutic rural setting.
Located near Hambleton, West Lodge provides a calm and structured environment. The home is designed for those who have experienced trauma or home disruption and require high levels of individual attention to rebuild trust and stability.
With supportive team, care is tailored to each child’s needs. Daily life at West Lodge is guided by therapeutic principles that help children develop emotional regulation, build relationships and move towards greater independence.
Each child is supported by a personalised care plan developed with professionals and families to ensure we deliver ideal support.
Real Impact and Trusted Results
We Keep Children Safe, Supported and Moving Forward
Local authorities choose Real Care Support because we offer dependable, therapeutic homes that deliver meaningful outcomes for children and young people with complex needs. Our homes provide round-the-clock care with high staffing levels, consistent routines and environments that feel safe and predictable. This creates the foundation for stability, which is critical for children who have experienced trauma, disrupted attachments or previous home breakdowns.
We use recognised therapeutic models, supported by in-house psychological services, to shape each child’s care plan. This ensures that our approach is clinically informed and tailored to their emotional and behavioural needs. Our staff receive regular guidance and reflective supervision from mental health professionals to maintain high standards of trauma-informed practice.
Children in our care often make significant progress in areas like emotional regulation, daily routines, school attendance and building relationships. We track outcomes closely and provide clear, transparent reporting to support reviews and long-term planning centred around the child.
Our team works closely with social workers, independent reviewing officers, education staff and families to ensure joined-up, consistent communication. We stay responsive, accessible and focused on what each child needs to move forward, whether that means step-down to fostering, returning home or building long-term independence.
Built on Trust and Backed by Outcomes
100%
of homes rated Good or better by Ofsted.
92%
of young people show improved wellbeing within 12 weeks.
100%
home stability over the past five years.
“Real Care Support gives us confidence every time we place a child. We know they’ll receive stable, trauma-informed care in a setting that’s well staffed and clinically supported. Communication is strong and outcomes are clear.”
“You can see the difference in the young people — they’re calmer, more settled and making progress. The team works with the child, not just around them, and that makes a real impact. They build trust where others have struggled.”
“The staff genuinely care and the therapeutic support is consistent and well thought out. It’s not just words, you see the young person’s behaviour shift because they finally feel safe and understood.”
Fully Compliant Homes Based Around Skilled Teams
Focused on the child. Aligned with regulators.
Our homes are led by experienced staff who specialise in supporting children with complex emotional and behavioural needs. Every team member is carefully selected for their ability to build trust, provide safety and deliver consistent, therapeutic care.
We invest in ongoing training in:
- Trauma-informed practice
- Behavioural support strategies
- Safeguarding and risk management
- Mental health awareness
- Reflective supervision with clinical guidance
All homes are registered with Ofsted and meet full regulatory standards. We’re open about inspection outcomes and respond proactively to feedback. Our internal quality assurance team carries out regular audits to keep standards consistently high.
We work closely with professionals and families to ensure our approach is safe, collaborative and responsive to each child’s needs. You can place with confidence knowing that every home is run by a trusted team with a clear focus on care, safety and long-term outcomes.
“Staff form positive, trusting relationships with children and are committed to helping them feel safe, heard and supported. They demonstrate a strong understanding of each child’s needs and consistently apply therapeutic approaches in day-to-day care. As a result, children feel more secure, show improved emotional regulation and begin to engage positively with routines and relationships.”
Always Putting the Children in Our Care First at Every Level in Our Company
At Real Care Support, everything we do starts with one question. What’s best for the child?
Our Child Centric Ethos
We exist to provide a safe, supportive and therapeutic home for children and young people who have experienced trauma, instability or loss. Our focus is always on creating the best possible outcomes for those in our care.
We are proud to be a values-led organisation. Unlike many other providers in this sector, we are not driven by profit, shareholder demands or rapid expansion. We are privately run with a single priority to offer high-quality, emotionally intelligent care that makes a meaningful difference in a child’s life.
Our homes are not about filling beds. They are about matching the right child with the right setting and giving them the consistency and care they need to move forward. Every home, every member of staff and every therapeutic approach is chosen with care.
We partner with local authorities across the UK who share our belief that quality should never be compromised. When they place with us, they know they are choosing a team that puts the child first, not the bottom line.
At Real Care, therapy isn’t confined to appointments. It’s in how we play pool with kids, how our clinicians debrief staff at the kitchen table and how we carefully match each child’s needs before they even walk through our doors. Our young people don’t see ‘therapy’ they see trusted adults who’ve earned the right to hear their story. That’s how we turn residential care into healing.
Our Mission
To give every child in our care a safe, stable and nurturing environment where they can begin to recover, rebuild and thrive emotionally, socially and educationally.
Our Values
- Child Centred Approach – Each child is treated as an individual with their own story, needs and strengths. We listen to them, support them and adapt our care around their journey.
- Therapeutic Practice – Our homes are grounded in psychological thinking and trauma-informed care. In-house clinical support shapes day-to-day decisions and ensures staff respond with insight and empathy.
- Integrity and Transparency – We are open with professionals, families and regulators. We share what’s working, take responsibility for what isn’t and continuously strive to improve.
- Consistency and Trust – Children need adults they can rely on. Our teams are well trained, well supported and committed to building long-term, trusting relationships.
- Outcomes That Matter – We measure success by the progress each child makes — not just in behaviour, but in wellbeing, confidence, and readiness for their next step.
Real Care exists to rewrite residential care not as an institution, but as a home. We handpick rural properties where kids can breathe, train staff to see behaviour as communication and pour everything into relationships. Why? Because these children deserve what I’d demand for my own: spaces where they’re safe enough to stumble, supported enough to rise and believed in enough to dream. That’s not just care that’s family.
Our Vision for the Future
We know there is growing demand for therapeutic residential care that meets real standards. But growth must not come at the expense of quality.
That’s why our 3 to 5 year plan is focused on sustainable, carefully managed expansion. We will open a small number of new homes in the North West — each one aligned with our values, staffed by trained teams and supported by clinical oversight from day one.
This strategy allows us to:
- Maintain the standards that commissioners and inspectors trust
- Provide meaningful homes for children with high needs
- Invest in staff development, supervision and long-term retention
- Stay responsive, personal and deeply connected to every home
- We don’t aim to be the biggest provider in the sector. We aim to be the most trusted.
In five years, our Northwest footprint will have therapeutic schools linked to 6 to 7 homes because trauma doesn’t check out at 3pm and education shouldn’t either. We’re building a continuum where kids stay long enough to heal, grow skilled enough to work and leave equipped to thrive. And we’ll prove it’s possible by maintaining outstanding care while scaling, never compromising on the family culture that makes us unique.
